Ticket downgraded involuntarily? Airlines will now have to refund up to 75% cost
Air passenger, who is downgraded involuntarily and is carried in a class lower than that for which the ticket is purchased, are entitled to reimbursement by the airline.
New Delhi,UPDATED- Jan 25, 2023 18-00 IST
For domestic sector, air passengers will be refunded 75% of the cost of ticket. (Image for Representation- Reuters)
By Poulomi Saha– The Directorate General of Civil Aviation, the regulatory body for civil aviation in India, has announced new reimbursement policy for passengers who are affected by the downgrading of their tickets.
The DGCA has amended its Civil Aviation Requirement (CAR) Section-3 to allow the passenger, who is downgraded involuntarily and is carried in a class lower than that for which the ticket is purchased, to be reimbursed by the airline.
The reimbursement will be as follows-
- For domestic sector- 75% of the cost of ticket including taxes
- For international sector-
1) 30% of the cost of ticket including taxes for flights of 1500km or less
2) 50% of the cost of ticket including taxes for flights between 1500km to 3500km
3) 75 % of the cost of ticket including taxes for flights more than 3500km
ALSO READ | Amid peeing controversies, Air India modifies in-flight alcohol service policy
(News Source -Except for the headline, this story has not been edited by Times Of Nation staff and is published from a www.indiatoday.in feed.)
Read Also- Latest News | Current Affairs News | Today News | English News | World News Today
TimesofNation.com offer news and information like- English newspaper today | today English news | English news live | times of India | today news in English in India | breaking news in India today | India TV news today & Hindustan times.
You can Read on TimesofNation.com latest news today, breaking news headlines, Top news. Discover national and international news on economy, politics, defence, sports, world news & other relatively current affair’s news.